This Privacy Policy explains how Forex Forecast (“we”, “us”, “our”) collects and uses information when you use our website/app and related features (the “Service”). It applies in addition to our Terms & Conditions. We operate under the laws of England and Wales and UK data protection law (UK GDPR and the Data Protection Act 2018).
1) Who we are & how to contact us
Forex Forecast is the data controller for the Service. We do not publish an email address at this time. For privacy requests and questions, please contact us via Telegram.
2) What we collect
- Access & authentication data: access-code attempts, acceptance of Terms/Privacy/Risk, and an authentication cookie (
ff_auth) to keep you signed in after login.
- Technical logs: IP address, timestamps, URLs visited within the Service, user-agent/device, crash and performance data (for security and troubleshooting).
- Session binding value: a short, non-reversible hash of your browser’s user-agent (embedded in your token) used only to bind your session to your browser for security and to prevent access-sharing.
- Payment/fulfilment identifiers from Stripe: name and email you provide at checkout so we can deliver access codes, manage billing status, and handle duplicate-charge refunds if applicable. We do not receive or store your full card number.
- Usage data: basic interactions (e.g., selected symbols/timeframes) aggregated or pseudonymised to improve reliability and usability.
- No sensitive categories collected and no marketing profiles created.
3) Cookies
- Strictly necessary session cookie:
ff_auth (HttpOnly) authenticates your session after login. It is a session cookie (clears on browser close) and the server token generally expires after 6 hours.
- We currently do not use non-essential analytics/marketing cookies. If that changes, we will ask for consent where required.
4) How we use your information (purposes & legal bases)
- Provide and secure the Service (authentication, session binding, rate-limiting, preventing abuse, troubleshooting) — legitimate interests and contract performance.
- Fulfil purchases and billing (via Stripe name/email, access-code delivery, duplicate-charge refunds) — contract performance and legitimate interests.
- Improve reliability and usability (aggregated usage/telemetry) — legitimate interests.
- Comply with law (e.g., responding to lawful requests) — legal obligation.
5) Sharing & disclosure
- Service providers: hosting, security, infrastructure, and payment processing (Stripe) under contracts that restrict their use of your data.
- Legal/government requests: when required by applicable law.
- Business changes: if we reorganise, merge or transfer operations, information may transfer as part of that process.
- We do not sell your personal data.
6) International transfers
Our providers may operate outside the UK. Where required, we rely on appropriate safeguards such as the UK Addendum to the EU Standard Contractual Clauses or other recognised mechanisms.
7) Retention
- Authentication: session cookie clears on browser close; the server token expires after 6 hours.
- Server logs: typically up to 90 days unless needed longer for security or legal reasons.
- Purchase identifiers (name/email) for fulfilment and basic records: generally up to 6 years to meet tax/accounting obligations.
- Aggregated, non-identifying analytics: may be retained to improve the Service.
8) Security
We use reasonable technical and organisational measures including session binding to your browser user-agent, rate-limiting of login attempts, and standard web security headers. No system is 100% secure; you are responsible for securing your devices and credentials.
9) Your rights (UK GDPR)
Subject to conditions and exemptions, you may have the right to: access, rectify, erase, restrict or object to processing, and data portability. To exercise these rights, contact us via Telegram. You also have the right to complain to the UK Information Commissioner’s Office (ICO): ico.org.uk.
10) Children
The Service is for users aged 18+ and is not directed to children.
11) Changes
We may update this policy from time to time. The “Effective date” shows the latest version. Continued use of the Service means you accept the updated policy.
12) Contact
To contact us, please use the Telegram app as directed upon joining.
© Forex Forecast. All rights reserved.